2:13 pm in Organisation and Management Fundamentals by aarathi
| Time Allowed : 3 Hours |
Full Marks : 100 |
| The figures in the margin on the right side indicate full marks |
| SECTION — I |
| Answer Question No. 1 which is compulsory and any one from the rest. |
| Marks |
| 1. |
Do you agree with the following statements? Write “Yes” or “No”, giving proper reasoning in support of your answer. No marks will be awarded if only “Yes” or “No” is mentioned. |
2×13 |
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(a) |
Upward communication is more participative in nature. |
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(0) |
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(b) |
An average manager spends more time in listening and speaking than in writing and reading. |
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(0) |
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(c) |
Colours also communicate. |
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(0) |
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(d) |
Business enterprises are open as well as closed system. |
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(0) |
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(e) |
It is not desirable to control each and every aspect of organizational activities. |
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(0) |
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(f) |
Delegation of authority does not result into delegation of responsibility. |
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(0) |
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(g) |
Motivation and ability reinforce each other. |
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(0) |
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(h) |
Planning and control are interrelated functions. |
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(0) |
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(i) |
Standing plans are chosen course of action which are meant to remain relatively stable. |
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(0) |
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(j) |
Product departmentation is appropriate for multi – product company. |
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(0) |
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(k) |
High level managers need more technical skill. |
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(0) |
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(l) |
Tactical decisions are taken at top level organization. |
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(0) |
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(m) |
The authority created by centralization is simple. |
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(0) |
| 2. |
Define the term “coordination”. Why is coordination considered so important for effective management of an organization? |
4+8 |
(0) |
| 3. |
There are several alternatives in which organizational activities are grouped into work units. Explain briefly the major bases of departmentalization. |
12 |
(0) |
| SECTION — II |
| Answer Question No. 4 which is compulsory and any three from the rest |
| 4. |
(a) |
Match the statement under column I with appropriate statement under column II:
| Column I |
Column II |
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x) |
Control techniques
Planning
Direction
Leadership
Group
Division of labour
Bureaucracy
Delegation
Committee form of decision – making
Equity |
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j) |
Are inevitable in all organizations
Activating
Management functions
Intellectual process
Management information system
Principle of being just, kind and fair
Vehicle for coordination
Written rules, regulations and official records
A democratic process
Most important pillar of the classical organization theory |
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1×10 |
(0) |
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(b) |
Fill in the blanks. |
1×6 |
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(i) |
A formal organization is created _______ |
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(0) |
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(ii) |
Informal communication is called_______ |
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(0) |
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(iii) |
F.W. Taylor is called the father of _______ management. |
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(0) |
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(iv) |
Line organization is also known as _______ organization. |
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(0) |
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(v) |
There should be a _______ between authority and responsibility. |
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(0) |
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(vi) |
Delegation results in _______ |
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(0) |
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(c) |
State what the following abbreviations stand for: |
1×5 |
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(i) |
MBE |
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(0) |
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(ii) |
PPC |
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(0) |
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(iii) |
O and M |
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(0) |
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(iv) |
OJT |
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(0) |
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(v) |
QWL |
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(0) |
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(d) |
Define, in just a sentence, the following. |
1×5 |
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(i) |
Group dynamics |
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(0) |
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(ii) |
Confrontation |
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(0) |
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(iii) |
Staffing |
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(0) |
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(iv) |
Budget |
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(0) |
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(v) |
Vestibule Training |
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(0) |
| 5. |
What are the elements of external Environment? Explain them along with their impact on business enterprise. |
12 |
(0) |
| 6. |
What are the five needs identified by Maslow in his Hierarchy of Needs theory? Explain them briefly. Why has he used the word “hierarchy” in his theory? |
10+2 |
(0) |
| 7. |
What do you mean by decision – making? Explain the necessary steps involved in the process of decision making. |
2+10 |
(0) |
| 8. |
Write short notes on any three of the following: |
4×3 |
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(a) |
Quality Circles |
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(0) |
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(b) |
Management Information System |
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(0) |
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(c) |
Status Symbols |
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(0) |
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(d) |
Objectives of Organisational Development |
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(0) |
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(e) |
Outcome of Hawthorne Studies |
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(0) |
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(f) |
Scientific Management. |
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(0) |
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